Cancellation policy

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. by letter, fax, e-mail) or - if the goods are delivered to you before the deadline - also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.

The revocation is to be sent to:

Brine energy - Jascha Sönder
Blinkstrasse 35
27619 Spaden
Germany
Phone: 0173 2374568
E-mail: info@auto-kalkofen.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the performance received and any benefits (e.g. benefits of use) or are only able to return or surrender them in part or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Items that can be sent by parcel post are to be returned at our risk. You must bear the regular costs of the return shipment. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

The right of withdrawal exists

1. not for distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or can spoil quickly or whose expiration date would be exceeded.

General information

1. please avoid damaging and contaminating the goods. If possible, please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

2. please do not send the goods back to us freight collect.

3. please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.